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Investor Grievance Redressal Mechanism

Escalation Matrix
Details of Contact Person Address Contact No. Email Id
Customer care PRAMOD BHAGAT May fair tower, 2 Palm avenue Kolkata- 700019 8961997695 pramod.bhagat@bnkcapital.com
Head of Customer care PRASANTA BASAK May fair tower, 2 Palm avenue Kolkata- 700019 9331017643 prasanta.basak@bnkcapital.com
Compliance Officer SANAT MONDAL May fair tower, 2 Palm avenue Kolkata- 700019 9330997236 Sanat.mondal@bnkcapital.com
Managing director/ Principal Officer SANJEEV KHANDELWAL May fair tower, 2 Palm avenue Kolkata- 700019 9830059995 sk@bnkcapital.com

Working hours: Monday to Friday 9.00 am to 1.30 pm and 2.00 pm to 5.30 pm.

In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.sebi.gov.in/ or with.Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Depository portal.

Key Managerial Personnel

Escalation Matrix
Sr. No. Name of the Individual Designation Contact No. Email Id
1 SANJEEV KHANDELWAL Managing Director 9830059995 sk@bnkcapital.com
2 AJIT KHANDELWAL WHOLE TIME DIRECTOR 9831005413 ak@bnkcapital.com
3 ANKIT KHANDELWAL WHOLE TIME DIRECTOR 9920895335 ankit@bnkcapital.com
4 SANAT MONDAL Compliance Officer 9330997236 Sanat.mondal@bnkcapital.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/or Exchange at https://www.mcxindia.com/Investor-Services Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.