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Investor Grievance Redressal Mechanism

Escalation Matrix
Details of Contact Person Address Contact No. Email Id
Customer care PRAMOD BHAGAT May fair tower, 2 Palm avenue Kolkata- 700019 8961997695 pramod.bhagat@bnkcapital.com
Head of Customer care PRASANTA BASAK May fair tower, 2 Palm avenue Kolkata- 700019 9331017643 prasanta.basak@bnkcapital.com
Compliance Officer SANAT MONDAL May fair tower, 2 Palm avenue Kolkata- 700019 9330997236 Sanat.mondal@bnkcapital.com
Managing director/ Principal Officer SANJEEV KHANDELWAL May fair tower, 2 Palm avenue Kolkata- 700019 9830059995 sk@bnkcapital.com

Working hours: Monday to Friday 9.00 am to 1.30 pm and 2.00 pm to 5.30 pm.

In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.sebi.gov.in/ or with.Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Depository portal.

Key Managerial Personnel

Escalation Matrix
Sr. No. Name of the Individual Designation Contact No. Email Id
1 SANJEEV KHANDELWAL Managing Director 9830059995 sk@bnkcapital.com
2 AJIT KHANDELWAL WHOLE TIME DIRECTOR 9831005413 ak@bnkcapital.com
3 ANKIT KHANDELWAL WHOLE TIME DIRECTOR 9920895335 ankit@bnkcapital.com
4 SANAT MONDAL Compliance Officer 9330997236 Sanat.mondal@bnkcapital.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/or Exchange at https://www.mcxindia.com/Investor-Services Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

ATTENTION INVESTORS | KYC| IPO| UPI ID- stock broking services| UPI ID- depository services

Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day......................issued in the interest of investors.

KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

UPI
UPI
BNK Securities Pvt. Ltd

CIN No.:U67120WB1995PTC071182 (ISO 90001:2015 & ISO 27001:2022 Certified Company)

Registered Office: Mayfair Tower, 2,Palm Avenue,Kolkata-700 019

Tel:+91-33-4602-2160/61/62/63 Email:contact@bnkcapital.com

BNK Securities Pvt Ltd. MEMBERS OF NSE, BSE AND MSEI SEBI Registration no: INZ000220037

SEBI Registration No: MB / INM000011641 (Category I Merchant Banker), Research Analyst. Reg no INH300003520

DEPOSITORY PARTICIPANT SEBI Registration No-In-DP-673-2022, CDSL DP ID - 12060500.

AMFI certified Mutual Fund Distributor Registration No: ARN–86507

For any grievances, investors can contact at: grievance@bnkstockline.com, Tel:+91-33-4602-2160/61/62/63

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